Buyer Beware

Buyer Beware - Shop Smart Beware of Price Scams!

At, we're here to help you make an educated decision. Please take a few minutes to read the information below. It may save you a lot of headaches in the future. is an "AUTHORIZED" Factory Dealer

It is important that you buy your new flooring from a factory authorized dealer for the product you choose. When you buy from a factory authorized dealer, you will insure that you get first quality products that are backed by the factory warranty. We have heard some stories lately about other companies selling flooring on the Internet who are not authorized to do so. If you buy flooring from one of these dealers, your warranty in most cases will be void.

Get the REAL Price!

We sell flooring at low prices and get you the best total price for your order. When you shop for flooring on the Internet, it is important to get a TOTAL price for everything you need INCLUDING accessories and shipping. There are certain companies that will attempt to trick you into believing their prices are lower. Here are some games other companies play with the prices to try and fool you.

The Accessories Scam

Some companies will advertise the actual flooring at a slightly lower price than ours. To make up the loss on the product they will inflate the price of the accessories dramatically! We have seen some of them selling the accessories as much as three times our price. The end result is that our total price is still lower!

The Shipping Scam

We have seen other companies advertise the flooring and sometimes even the accessories less than our price. With these companies you will end up getting the quote, being excited because it seems really inexpensive, then when you add the freight you just about fall off your chair when you see the outrageous amount they are charging. We have seen some companies charging double our shipping rates! That is ridiculous and extremely misleading. The end result is that our total price is still lower!

Why Other Companies Play These Games

The truth of the matter is these other flooring companies are hoping you only shop the flooring price and not the entire order. It is an underhanded way to do business and should give you an idea of the type of company you're dealing with. If they are trying to fool you with false and misleading prices, what will they actually deliver, and how well will they service you if you have a problem?

If It's Too Good to be True, It Usually Is

That old saying could not be truer in this case. If you see a flooring price advertised by another company that just seems to be too low, there is probably a reason why. We have heard some stories about companies advertising very low prices on products, then in the small print or not listed at all is the fact that the products are "SECONDS", "TAVERN GRADE", etc. These type products usually have no warranty and may be substandard material. Another reason these companies may be advertising the prices so low is that they haven't been in business very long and just don't know what the heck they're doing. This might sound to you like a bargain but what happens when they close because they have made no money, you end up with a warranty issue and no one to call? Offers You a Secure Advantage

The owners of have been in the flooring business since 1979. We have seen other companies come and go. We are a solid company here to provide you with not only the best REAL price, but also the service you expect before, during, and after the sale. While other companies may try to beat our prices, they cannot compare with our quality or our service. A flooring purchase is a big investment and should not be taken lightly. If you only shop price, you may end up getting exactly what you paid for, or maybe not.

Here are some of the advantages of buying your new floor from

  • 110% PriceMatch guaranty so you get the lowest possible price
  • Unmatched customer service by phone or e-mail
  • A manager is always available to take your call personally if needed
  • The largest selection of quality flooring and ceramic tile in the world
  • A complete logistics department dedicated to making sure your order is delivered quickly and properly
  • A toll free claims hotline to make sure any problem you have is resolved quickly
  • Technical assistance for products and installation at no charge.

We want to make sure that you make an informed decision and we hope this information helps you. If you have any questions, feel free to contact us any time at 800-498-1750.

*Please see our web site for full details on our 110% PriceMatch guaranty. Managers are available during normal business hours.